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1:53PM January 21, 2018

Bruff Gwinn

The way your procedure to sign up is nothing but SHODDY. It certainly isn't the way to run a business. I could not get a copy to the agreement I signed, and I want one. You owe me one. And if I'm not mistaken, not letting me have a copy is illegal. You have my name and address, and phone number. I wanted a printed copy either in the mail, attached to an e-mail to bruff.gwinn@gmail.com, or instructions on how I can get it from the web site. I also did not have or could not find the option to choose the level of service. It looks like the default was the 1gig level, not what I want. Please let me know when these matters have been resolved. Bruff Gwinn