12:03PM October 07, 2019
Robert Walraven
Sent email to Mr.Kurtz , no reply??
Checking in on any updates on Grant for 148 ?? Need the service !!
Mr. Kurtz:
I emailed the Board a few years ago when I observed fiber being installed on Falcon Road for the substation East of my house, I wrote and suggested to the board the very business in place today.
I lived on East Falcon Road for over 21 years with always being promised high speed service from phone companies and other providers!
The goals set in my zone and many others are unrealistic. We do not have the means to reach the goals established. So disappointing the first grant not approved and now waiting a year later for results of second grant!!
Elevate has become the “we are working on it” company just like Century Link and it's previous owners told me for 15 years I would get DSL "next year"... Never happened.
The fiber is already ran down Falcon Road, which would mean less costs than other areas that received grants recently. It seems like usual the more populated areas get priority while rural areas wait and wait for years!
I’ve knocked on doors, worn my Elevate T-shirt, and displayed my yard sign! Now, after almost monthly update requests via Messenger and your online comments, Mrs. Mashburn has referred me back to you!
But just like my weathered unreadable yard sign, I feel this process is in need of improvement and a refresh so other zones just like mine finally get some attention!!
Respectfully,
Robert Walraven,
Zone 148
12:03PM October 07, 2019
Robert Walraven
Sent email to Mr.Kurtz , no reply?? Checking in on any updates on Grant for 148 ?? Need the service !! Mr. Kurtz: I emailed the Board a few years ago when I observed fiber being installed on Falcon Road for the substation East of my house, I wrote and suggested to the board the very business in place today. I lived on East Falcon Road for over 21 years with always being promised high speed service from phone companies and other providers! The goals set in my zone and many others are unrealistic. We do not have the means to reach the goals established. So disappointing the first grant not approved and now waiting a year later for results of second grant!! Elevate has become the “we are working on it” company just like Century Link and it's previous owners told me for 15 years I would get DSL "next year"... Never happened. The fiber is already ran down Falcon Road, which would mean less costs than other areas that received grants recently. It seems like usual the more populated areas get priority while rural areas wait and wait for years! I’ve knocked on doors, worn my Elevate T-shirt, and displayed my yard sign! Now, after almost monthly update requests via Messenger and your online comments, Mrs. Mashburn has referred me back to you! But just like my weathered unreadable yard sign, I feel this process is in need of improvement and a refresh so other zones just like mine finally get some attention!! Respectfully, Robert Walraven, Zone 148
9:22AM October 17, 2019
Becky Mashburn
Hi Robert, Unfortunately, I don't have any new updates from the last time we chatted about this. We expect to hear about the grant for your zone by December 1, 2019. I know the wait is frustrating - we're sitting on edge here at the office too! To expand a bit further on our process and zones, we have definitely looked at sub-zoning and have successfully deployed that in numerous areas across our service territory. Then, there are other zones that we tried tirelessly to find a sub-zone that met both our financial requirements and had the member support through preregistrations; and we just couldn't make it work. When we have official word on the grant, we'll be sure to let you know. In the meantime, keep your fingers crossed for us! Thanks!
9:22AM October 17, 2019
Becky Mashburn
Hi Robert, Unfortunately, I don't have any new updates from the last time we chatted about this. We expect to hear about the grant for your zone by December 1, 2019. I know the wait is frustrating - we're sitting on edge here at the office too! To expand a bit further on our process and zones, we have definitely looked at sub-zoning and have successfully deployed that in numerous areas across our service territory. Then, there are other zones that we tried tirelessly to find a sub-zone that met both our financial requirements and had the member support through preregistrations; and we just couldn't make it work. When we have official word on the grant, we'll be sure to let you know. In the meantime, keep your fingers crossed for us! Thanks!