6:08PM February 17, 2020
It seems there must have been a miscommunication. Elevate's standard installation fee is $100 and yes, you should be seeing that estimated charge on your preregistration record. I'm so sorry for the confusion. We also offer TV and phone service which you can bundle with your internet. That being said, as internet consumers ourselves, we decided against playing any of those frustrating pricing games like other providers, so we charge the same price whether you choose to bundle or not. You can check out our TV lineup online here - https://www.elevateinternet.com/elevate-tv (packages start at $29.95/month) and more about home phone here - https://www.elevateinternet.com/elevate-home-phone ($30/month for one line). Feel free to give us a call at 844-386-8744 or email firstname.lastname@example.org if you'd like to chat about any of our services.