10:26AM July 15, 2022
Becky Mashburn
Hi Sandee! Initial field work has actually already begun in Pea Green, which is part of our Rural Utilities Service ReConnect Grant. But, as you've probably noticed, our timeline has shifted a few times over the past year. We initially hoped to begin field construction (replacing any necessary poles, hanging or burying fiber, installing equipment, etc.) this summer, but we recently pushed that to the fall. With this being a federal grant, we are encountering a few more red-tape hurdles than originally anticipated, and now that fall time frame is being pushed back too. We are now expecting boots-on-the-ground construction to kick off in early 2023. I apologize for the frustration of a continually changing timeline - we feel it too. I appreciate all the patience and understanding you and your neighbors have given us. Can you stick with us for just a bit longer? We're coming! Regarding your order, the reason you do not see any action to take on it when you go to your dashboard is that service is not yet available. When the network construction is complete, we will send out notices to everyone like you who has preregistered to let them know it's time to complete their order. That notice will go to the email you registered on this website. Please let me know if you have any other questions.
8:58PM July 14, 2022
Sandee Roberts
Do you have an estimate of which month, and which year, construction will begin in Pea Green 128 Zone? I asked by email 8 days ago, and no answer. Also, on my Dashboard, Action, Review, Order won't open.
11:13AM July 20, 2022
Sandee Roberts
Hi Becky, Thank you for the information. My husband saw some new poles putting up a while back. That's a good sign, even though good ol' red-tape hurdles arrived, it's not Elevate's fault. I showed your information to my relative, then she showed it to her relative. Both of them are on the Pea Green list. We will stick with you more, than just a bit longer. It will be worth it. My current ISP, makes it near impossible to get a connection long enough to accomplish anything. I used your Speed Test, (with my current ISP), Download was 9.1 Mbps! (ugh) Usually it's 12.(something), which isn't wonderful. I typed this comment on Notebook so I can paste it fast before my ISP cuts me off. Thank you again.
10:26AM July 15, 2022
Becky Mashburn
Hi Sandee! Initial field work has actually already begun in Pea Green, which is part of our Rural Utilities Service ReConnect Grant. But, as you've probably noticed, our timeline has shifted a few times over the past year. We initially hoped to begin field construction (replacing any necessary poles, hanging or burying fiber, installing equipment, etc.) this summer, but we recently pushed that to the fall. With this being a federal grant, we are encountering a few more red-tape hurdles than originally anticipated, and now that fall time frame is being pushed back too. We are now expecting boots-on-the-ground construction to kick off in early 2023. I apologize for the frustration of a continually changing timeline - we feel it too. I appreciate all the patience and understanding you and your neighbors have given us. Can you stick with us for just a bit longer? We're coming! Regarding your order, the reason you do not see any action to take on it when you go to your dashboard is that service is not yet available. When the network construction is complete, we will send out notices to everyone like you who has preregistered to let them know it's time to complete their order. That notice will go to the email you registered on this website. Please let me know if you have any other questions.