10:26AM July 15, 2022
Hi Sandee! Initial field work has actually already begun in Pea Green, which is part of our Rural Utilities Service ReConnect Grant. But, as you've probably noticed, our timeline has shifted a few times over the past year. We initially hoped to begin field construction (replacing any necessary poles, hanging or burying fiber, installing equipment, etc.) this summer, but we recently pushed that to the fall. With this being a federal grant, we are encountering a few more red-tape hurdles than originally anticipated, and now that fall time frame is being pushed back too. We are now expecting boots-on-the-ground construction to kick off in early 2023. I apologize for the frustration of a continually changing timeline - we feel it too. I appreciate all the patience and understanding you and your neighbors have given us. Can you stick with us for just a bit longer? We're coming! Regarding your order, the reason you do not see any action to take on it when you go to your dashboard is that service is not yet available. When the network construction is complete, we will send out notices to everyone like you who has preregistered to let them know it's time to complete their order. That notice will go to the email you registered on this website. Please let me know if you have any other questions.