Lisa Padgett
We're excited to see that Elevate is coming to our area! Do you have an approximate schedule for Reconnect 3 Grant area construction (near Cottonwood Creek Road and 4300 Road, north east of Crawford)?
Sandee Roberts
Do you have an estimate of which month, and which year, construction will begin in Pea Green 128 Zone? I asked by email 8 days ago, and no answer. Also, on my Dashboard, Action, Review, Order won't open.
Sandee Roberts
Hi Becky, Thank you for the information. My husband saw some new poles putting up a while back. That's a good sign, even though good ol' red-tape hurdles arrived, it's not Elevate's fault. I showed your information to my relative, then she showed it to her relative. Both of them are on the Pea Green list. We will stick with you more, than just a bit longer. It will be worth it. My current ISP, makes it near impossible to get a connection long enough to accomplish anything. I used your Speed Test, (with my current ISP), Download was 9.1 Mbps! (ugh) Usually it's 12.(something), which isn't wonderful. I typed this comment on Notebook so I can paste it fast before my ISP cuts me off. Thank you again.
10:26AM July 15, 2022
Becky Mashburn
Hi Sandee! Initial field work has actually already begun in Pea Green, which is part of our Rural Utilities Service ReConnect Grant. But, as you've probably noticed, our timeline has shifted a few times over the past year. We initially hoped to begin field construction (replacing any necessary poles, hanging or burying fiber, installing equipment, etc.) this summer, but we recently pushed that to the fall. With this being a federal grant, we are encountering a few more red-tape hurdles than originally anticipated, and now that fall time frame is being pushed back too. We are now expecting boots-on-the-ground construction to kick off in early 2023. I apologize for the frustration of a continually changing timeline - we feel it too. I appreciate all the patience and understanding you and your neighbors have given us. Can you stick with us for just a bit longer? We're coming! Regarding your order, the reason you do not see any action to take on it when you go to your dashboard is that service is not yet available. When the network construction is complete, we will send out notices to everyone like you who has preregistered to let them know it's time to complete their order. That notice will go to the email you registered on this website. Please let me know if you have any other questions.
11:32AM May 17, 2022
Jim Adams
I've be pre-registered since it became available, but alas, I'm in 363 Montrose north and we're still "gathering interest"... could the problem be, at least in part, because point to point wireless and Clear Networks fiber both, at least partly cover much of the (poorly defined) "zone". I'm sincerely considering calling Clear Networks since the point to point I use fails at least once a month. If I do get clear networks I'll be retracting my pre-registration with Elevate, because paying installation fees twice would not be very wise, and I may be leaving the Montrose area within 5 years.
Diane Sanders
An update would be helpful but I can't find anything on the website. I'll be moving into the same N 363 zone by the end of the year and would really like to know if Elevate will there by then. I have it at my home now and it's great. I hope it will easy to make a clean transition and not have to rely Spectrum or satellite.
8:42AM February 01, 2022
Sara Dicamillo
Any word on S414?
Our Neighbors are loosing hope that it will reach out to our area. I have referred many people to Elevate because of having it at work and still do not have it in my own area. Please give us an update or time?
Thank you
Sara
Laura Sanders
Hi Sara,
There is hope on the horizon. Elevate has received a grant from the Rural Utilities Service to bring fiber to your area, including S414. You can find more details on the grant and construction here: https://elevateinternet.com/pea-green-one-step-closer-high-speed-internet.
4:36PM January 26, 2022
Chris Peterson
How much longer are we working to gain support for montrose s515? Especially when the fiber line runs right along hwy 550
Rachael Leon
Good news Chris! M515 is included in an awarded grant zone. Construction will begin soon and you should be able to hook up to our network by the end of the year!
10:36AM November 23, 2021
Sandee Roberts
I am in the Pea Green zone also. I lose my internet connection so often every day, it's difficult to accomplish anything. I agree with James LaPonsie, even a rough estimate would be appreciated.
Timothy Crone
It's really hard as well when you have a home schooler who cant even complete their work because of the lack of GOOD INTERNET! I was told Spring 2022 --- I have yet to see any trucks or building or anything going on in Pea Green 128 area.
12:03PM April 05, 2022
Rachael Leon
You are being built Sandee! Keep an eye on your inbox and our social feed for when we release contracts.
2:10PM November 19, 2021
James LaPonsie
Hello, exciting to see the grant for the Pea Green zone was approved. Was wondering if you have any kind of estimated time frame for construction to begin? Even a rough estimate would be appreciated. Thank you.
Rachael DeRossi
Hi Tamera- the northern part of Delta S 414 falls in the Reconnect grant zone. We don't have any more details at this time. Please check back in a couple months as we make progress on this zone.
Becky Mashburn
Hi Heather! Sorry for the glitch. If you keep tabs on our social media channels you'll have the most up to date information on any promotions or discounts. You can follow us on Facebook here: https://www.facebook.com/ElevateInternet. There is not a set schedule for programs like free installs. Thanks!
7:11PM August 07, 2021
Sandee Roberts
What does it require to qualify for a Grant? Pea Green 128 has 292 more people compared to a current Granted zone, and Pea Green 128 has 352 more people than another current Granted zone.
Sandee Roberts
Hi Becky, Yes, I saw the post with a picture of the Pea Green Store, and read about. I told a relative on the Pea Green 128 Zone, she is very excited too. We realize it will take a lot of steps, but our step is great. Thank you so much!
2:29PM August 18, 2021
Becky Mashburn
Hi Sandee. Have you heard he good news?! - https://www.dmea.com/dmea-awarded-105-million-usda-broadband-grants Our grant for Pea Green 128 was successful. There are still A LOT of steps to complete before we can provide service to your home, but one of the biggest hurdles has been cleared!
8:58AM August 04, 2021
Chris Peterson
Any update on montrose s515? Fiber lines are run along the hwy but no update on install for anyone in rivers edge. I asked for a price to run it from the hwy to my house, but noone has reached out. Seems like since the fiber line is there it would be pretty easy to accomodate installs.
I did also reach out to region 10 because someone said it was their line, they referred me back to elevate because it is elevates line. Region 10 didnt know why we could use that line for installs Please update
Chris Peterson
Becky
Jonathan reached out a month ago about doing a utility drop for Elevate for us along highway 550. I have left several messages but have had no contact returned
1:00PM August 19, 2021
Chris Peterson
Becky
Thanks, someone reached out last night. We spoke about doing a utility drop since we are close enough to the line with just the install fee. Now just waiting for that to happen. Thanks again.
2:18PM August 18, 2021
Becky Mashburn
Hi Chris. Let me touch base with our construction manager. He may have had trouble reaching you. I know we chatted about him connecting with you awhile back. Stay tuned.
12:42PM August 03, 2021
Sean Hale
Any news for Pea green 128? Been waiting almost 5 years. Extremely sick of 3Mbps from centurylink, internet is used a lot in our house and is very irritating with the speed we have.
Keith Nichols
You used to have a chart that showed for each zone the number of people required to show interest that was your goal as well as the number currently signed up or at least the percentage of your goal that have shown interest. All I find now is a lit showing a statement that you're currently generating interest.
Did you do away with the more specific chart or can I just not find it?
Thanks.
Also, very informative meeting today, thanks.
Christine Hammack
I saw Elevate trucks out with the guys replacing the poles along Falcon Rd east of Hwy 50, are they installing fiber along the road too? If so how will we know when we can get service?
Sandee Roberts
Excuse me, I may have commented in the wrong place yesterday ... Is there good news regarding the grant for Pea Green 128 yet? It took me about ten consecutive attempts to send this comment. I lose my connection often, and for a long time, with my current ISP.
Sandee Roberts
Okay, thank you for answering, Becky.
4:43PM June 14, 2021
Becky Mashburn
Hi Sandee! I don't have news yet. We have received promising reports on a federal grant, but no official news. Keep those fingers crossed!
2:17AM May 28, 2021
Leslie Garlinghouse
Just wondering why all of the zones say gathering community interest means And wondering when Olathe 148 will have Internet
Becky Mashburn
Hi Leslie, This is a recent change to our construction process. Unfortunately, the remaining zones were not gathering enough interest to meet our preregistration requirements, so we shifted our strategy. We are no longer collecting preregistrations as part of a construction goal. Now, the best way to build our network within the remaining areas is by using grant funds from state and federal programs. We still encourage people to submit their interest because that information helps us with our grant applications. Robert is correct, a portion of Olathe 148 was approved to received grant funding. It is now listed as North Mesa on our zone map. Unfortunately, I believe your home is just outside of the approved area. I'm so sorry!
12:28PM June 06, 2021
Robert Walraven
Our Zone has a grant approved and they are doing construction on it now, hoping for late summer installs!!
3:37PM May 24, 2021
Chris Peterson
Hi Becky. Any news on construction manager reaching out on cost for fiber since it is so close to our house on HWY 550?
Becky Mashburn
Evening, Chris. I will check back in with him first thing tomorrow morning. I know you're on his list!
3:26PM May 18, 2021
Stacey White
Hi Becky. Do we have an update on Olathe 148? I see them hanging wire in my subdivision and they came in an did a locate on my front yard? Would like to know! Thanks!!
Becky Mashburn
Hi, Stacey. I have good news for you. Your neighborhood is part of an expanded portion of our North Mesa Zone. We haven't had the chance to add in these additional areas yet into the backend, which is why it looks like you are still in Olathe 148. We expect to build this zone, which is HUGE, over the course of the summer and have service to your home available by early fall!
9:33AM May 14, 2021
Eugene Silkowski
I have subscribed to Elevate TV for about five months now, and have had an unending stream of problems, starting with installation. Several nights ago, the TV programming crashed (all channels) several times, and we ended up turning the TV off. I called Elevate the next morning, and the guy on the phones said it was a network provider that crashed, not Elevate. That is still Elevate's problem - I am paying you people, not your provider. Fix it.
A much more common problem is 'spooling'. This happens almost every night. The little circular arrow in the middle of the screen goes clockwise for 10-15 seconds, then programming resumes - for a few seconds.. Your phone guy said this was insufficient bandwidth, and could be fixed remotely by tech support. He transferred me to that department. I waited on hold for about fifteen minutes, then punched '1' to get a call-back. Never happened. Perhaps this message will get some results. I hope so - if not, I will be moving to DISH.
Becky Mashburn
Hi Eugene, I've copied your message and sent it directly to our tech team and customer service supervisors. I apologize for your disappointing experience with Elevate TV. Thank you for getting in touch.
8:07AM May 08, 2021
Carol Nations
I agree with Robert Pennetta, the Elevate line runs 3 feet from my property near Crawford. I, too, would be willing to pay extra to get a line to my house. My number is 970-399-7227.
11:10AM August 30, 2022
Lisa Padgett
We're excited to see that Elevate is coming to our area! Do you have an approximate schedule for Reconnect 3 Grant area construction (near Cottonwood Creek Road and 4300 Road, north east of Crawford)?
8:58PM July 14, 2022
Sandee Roberts
Do you have an estimate of which month, and which year, construction will begin in Pea Green 128 Zone? I asked by email 8 days ago, and no answer. Also, on my Dashboard, Action, Review, Order won't open.
11:13AM July 20, 2022
Sandee Roberts
Hi Becky, Thank you for the information. My husband saw some new poles putting up a while back. That's a good sign, even though good ol' red-tape hurdles arrived, it's not Elevate's fault. I showed your information to my relative, then she showed it to her relative. Both of them are on the Pea Green list. We will stick with you more, than just a bit longer. It will be worth it. My current ISP, makes it near impossible to get a connection long enough to accomplish anything. I used your Speed Test, (with my current ISP), Download was 9.1 Mbps! (ugh) Usually it's 12.(something), which isn't wonderful. I typed this comment on Notebook so I can paste it fast before my ISP cuts me off. Thank you again.
10:26AM July 15, 2022
Becky Mashburn
Hi Sandee! Initial field work has actually already begun in Pea Green, which is part of our Rural Utilities Service ReConnect Grant. But, as you've probably noticed, our timeline has shifted a few times over the past year. We initially hoped to begin field construction (replacing any necessary poles, hanging or burying fiber, installing equipment, etc.) this summer, but we recently pushed that to the fall. With this being a federal grant, we are encountering a few more red-tape hurdles than originally anticipated, and now that fall time frame is being pushed back too. We are now expecting boots-on-the-ground construction to kick off in early 2023. I apologize for the frustration of a continually changing timeline - we feel it too. I appreciate all the patience and understanding you and your neighbors have given us. Can you stick with us for just a bit longer? We're coming! Regarding your order, the reason you do not see any action to take on it when you go to your dashboard is that service is not yet available. When the network construction is complete, we will send out notices to everyone like you who has preregistered to let them know it's time to complete their order. That notice will go to the email you registered on this website. Please let me know if you have any other questions.
11:32AM May 17, 2022
Jim Adams
I've be pre-registered since it became available, but alas, I'm in 363 Montrose north and we're still "gathering interest"... could the problem be, at least in part, because point to point wireless and Clear Networks fiber both, at least partly cover much of the (poorly defined) "zone". I'm sincerely considering calling Clear Networks since the point to point I use fails at least once a month. If I do get clear networks I'll be retracting my pre-registration with Elevate, because paying installation fees twice would not be very wise, and I may be leaving the Montrose area within 5 years.
7:05AM June 07, 2022
Diane Sanders
An update would be helpful but I can't find anything on the website. I'll be moving into the same N 363 zone by the end of the year and would really like to know if Elevate will there by then. I have it at my home now and it's great. I hope it will easy to make a clean transition and not have to rely Spectrum or satellite.
8:42AM February 01, 2022
Sara Dicamillo
Any word on S414? Our Neighbors are loosing hope that it will reach out to our area. I have referred many people to Elevate because of having it at work and still do not have it in my own area. Please give us an update or time? Thank you Sara
10:28AM March 30, 2022
Laura Sanders
Hi Sara, There is hope on the horizon. Elevate has received a grant from the Rural Utilities Service to bring fiber to your area, including S414. You can find more details on the grant and construction here: https://elevateinternet.com/pea-green-one-step-closer-high-speed-internet.
4:36PM January 26, 2022
Chris Peterson
How much longer are we working to gain support for montrose s515? Especially when the fiber line runs right along hwy 550
12:02PM April 05, 2022
Rachael Leon
Good news Chris! M515 is included in an awarded grant zone. Construction will begin soon and you should be able to hook up to our network by the end of the year!
10:36AM November 23, 2021
Sandee Roberts
I am in the Pea Green zone also. I lose my internet connection so often every day, it's difficult to accomplish anything. I agree with James LaPonsie, even a rough estimate would be appreciated.
6:25PM May 04, 2022
Sandee Roberts
Thank you Rachael!
12:41PM April 26, 2022
Timothy Crone
It's really hard as well when you have a home schooler who cant even complete their work because of the lack of GOOD INTERNET! I was told Spring 2022 --- I have yet to see any trucks or building or anything going on in Pea Green 128 area.
12:03PM April 05, 2022
Rachael Leon
You are being built Sandee! Keep an eye on your inbox and our social feed for when we release contracts.
2:10PM November 19, 2021
James LaPonsie
Hello, exciting to see the grant for the Pea Green zone was approved. Was wondering if you have any kind of estimated time frame for construction to begin? Even a rough estimate would be appreciated. Thank you.
2:42PM April 04, 2022
Timothy Crone
I was told around spring 2022. This was directly from a DMEA rep this year
7:36PM September 29, 2021
Alison Smith
Hi, any news on construction for 124 Cedar Mesa? Thanks for all you do!
12:04PM April 05, 2022
Rachael Leon
We are working to secure grant funding for this zone. Keep an eye on our social feed for updates.
11:11AM September 03, 2021
Tamera Sandoval
Any news on S 414?
4:47PM September 07, 2021
Rachael DeRossi
Hi Tamera- the northern part of Delta S 414 falls in the Reconnect grant zone. We don't have any more details at this time. Please check back in a couple months as we make progress on this zone.
11:11AM September 03, 2021
Tamera Sandoval
Any news on S 414?
6:46PM August 16, 2021
Heather Knauer
can I be notified when you are running a free installation special for new customers? thanks Heather
6:46PM August 16, 2021
Heather Knauer
can I be notified when you are running a free installation special for new customers? thanks Heather
6:47PM August 16, 2021
Heather Knauer
I dont know why this posted 3 times....lol
6:46PM August 16, 2021
Heather Knauer
can I be notified when you are running a free installation special for new customers? thanks Heather
2:14PM August 18, 2021
Becky Mashburn
Hi Heather! Sorry for the glitch. If you keep tabs on our social media channels you'll have the most up to date information on any promotions or discounts. You can follow us on Facebook here: https://www.facebook.com/ElevateInternet. There is not a set schedule for programs like free installs. Thanks!
7:11PM August 07, 2021
Sandee Roberts
What does it require to qualify for a Grant? Pea Green 128 has 292 more people compared to a current Granted zone, and Pea Green 128 has 352 more people than another current Granted zone.
7:56PM October 06, 2021
Sandee Roberts
Hi Becky, Yes, I saw the post with a picture of the Pea Green Store, and read about. I told a relative on the Pea Green 128 Zone, she is very excited too. We realize it will take a lot of steps, but our step is great. Thank you so much!
2:29PM August 18, 2021
Becky Mashburn
Hi Sandee. Have you heard he good news?! - https://www.dmea.com/dmea-awarded-105-million-usda-broadband-grants Our grant for Pea Green 128 was successful. There are still A LOT of steps to complete before we can provide service to your home, but one of the biggest hurdles has been cleared!
8:58AM August 04, 2021
Chris Peterson
Any update on montrose s515? Fiber lines are run along the hwy but no update on install for anyone in rivers edge. I asked for a price to run it from the hwy to my house, but noone has reached out. Seems like since the fiber line is there it would be pretty easy to accomodate installs. I did also reach out to region 10 because someone said it was their line, they referred me back to elevate because it is elevates line. Region 10 didnt know why we could use that line for installs Please update
11:31AM September 21, 2021
Chris Peterson
Becky Jonathan reached out a month ago about doing a utility drop for Elevate for us along highway 550. I have left several messages but have had no contact returned
1:00PM August 19, 2021
Chris Peterson
Becky Thanks, someone reached out last night. We spoke about doing a utility drop since we are close enough to the line with just the install fee. Now just waiting for that to happen. Thanks again.
2:18PM August 18, 2021
Becky Mashburn
Hi Chris. Let me touch base with our construction manager. He may have had trouble reaching you. I know we chatted about him connecting with you awhile back. Stay tuned.
12:42PM August 03, 2021
Sean Hale
Any news for Pea green 128? Been waiting almost 5 years. Extremely sick of 3Mbps from centurylink, internet is used a lot in our house and is very irritating with the speed we have.
12:49PM August 03, 2021
Sean Hale
Really annoying that just a 1/2 mile down the road has service
6:04AM July 26, 2021
Patrice Neil
Hello. I live in Crawford zone 58. Is there an update to when that zone works get Elevate?
4:04PM June 17, 2021
Keith Nichols
You used to have a chart that showed for each zone the number of people required to show interest that was your goal as well as the number currently signed up or at least the percentage of your goal that have shown interest. All I find now is a lit showing a statement that you're currently generating interest. Did you do away with the more specific chart or can I just not find it? Thanks. Also, very informative meeting today, thanks.
6:58PM June 15, 2021
Christine Hammack
I saw Elevate trucks out with the guys replacing the poles along Falcon Rd east of Hwy 50, are they installing fiber along the road too? If so how will we know when we can get service?
6:03PM June 10, 2021
Sandee Roberts
Excuse me, I may have commented in the wrong place yesterday ... Is there good news regarding the grant for Pea Green 128 yet? It took me about ten consecutive attempts to send this comment. I lose my connection often, and for a long time, with my current ISP.
5:40PM June 14, 2021
Sandee Roberts
Okay, thank you for answering, Becky.
4:43PM June 14, 2021
Becky Mashburn
Hi Sandee! I don't have news yet. We have received promising reports on a federal grant, but no official news. Keep those fingers crossed!
2:17AM May 28, 2021
Leslie Garlinghouse
Just wondering why all of the zones say gathering community interest means And wondering when Olathe 148 will have Internet
4:42PM June 14, 2021
Becky Mashburn
Hi Leslie, This is a recent change to our construction process. Unfortunately, the remaining zones were not gathering enough interest to meet our preregistration requirements, so we shifted our strategy. We are no longer collecting preregistrations as part of a construction goal. Now, the best way to build our network within the remaining areas is by using grant funds from state and federal programs. We still encourage people to submit their interest because that information helps us with our grant applications. Robert is correct, a portion of Olathe 148 was approved to received grant funding. It is now listed as North Mesa on our zone map. Unfortunately, I believe your home is just outside of the approved area. I'm so sorry!
12:28PM June 06, 2021
Robert Walraven
Our Zone has a grant approved and they are doing construction on it now, hoping for late summer installs!!
3:37PM May 24, 2021
Chris Peterson
Hi Becky. Any news on construction manager reaching out on cost for fiber since it is so close to our house on HWY 550?
5:52PM May 24, 2021
Becky Mashburn
Evening, Chris. I will check back in with him first thing tomorrow morning. I know you're on his list!
3:26PM May 18, 2021
Stacey White
Hi Becky. Do we have an update on Olathe 148? I see them hanging wire in my subdivision and they came in an did a locate on my front yard? Would like to know! Thanks!!
10:34AM May 26, 2021
Becky Mashburn
Hi, Stacey. I have good news for you. Your neighborhood is part of an expanded portion of our North Mesa Zone. We haven't had the chance to add in these additional areas yet into the backend, which is why it looks like you are still in Olathe 148. We expect to build this zone, which is HUGE, over the course of the summer and have service to your home available by early fall!
9:33AM May 14, 2021
Eugene Silkowski
I have subscribed to Elevate TV for about five months now, and have had an unending stream of problems, starting with installation. Several nights ago, the TV programming crashed (all channels) several times, and we ended up turning the TV off. I called Elevate the next morning, and the guy on the phones said it was a network provider that crashed, not Elevate. That is still Elevate's problem - I am paying you people, not your provider. Fix it. A much more common problem is 'spooling'. This happens almost every night. The little circular arrow in the middle of the screen goes clockwise for 10-15 seconds, then programming resumes - for a few seconds.. Your phone guy said this was insufficient bandwidth, and could be fixed remotely by tech support. He transferred me to that department. I waited on hold for about fifteen minutes, then punched '1' to get a call-back. Never happened. Perhaps this message will get some results. I hope so - if not, I will be moving to DISH.
10:45AM May 14, 2021
Becky Mashburn
Hi Eugene, I've copied your message and sent it directly to our tech team and customer service supervisors. I apologize for your disappointing experience with Elevate TV. Thank you for getting in touch.
8:07AM May 08, 2021
Carol Nations
I agree with Robert Pennetta, the Elevate line runs 3 feet from my property near Crawford. I, too, would be willing to pay extra to get a line to my house. My number is 970-399-7227.